Delivery Information

At Vape 360, we understand that receiving your order quickly and reliably is essential. We offer a range of delivery options to suit your needs, whether you need your items urgently or are looking for the most cost-effective shipping method.

Free shipping on orders over £5

Same day dispatch before 4pm (Mon-Fri)

Weekend dispatch available

Discreet, plain packaging

Important Note:

Due to changes in Royal Mail's delivery policy, we are unable to offer Royal Mail Tracked 24 Delivery for orders containing three or more batteries to certain Offshore and Highland regions. This includes multiple disposables, vape kits, prefilled kits, and batteries.

Affected postcodes: ZE, BT, GY, IM, IV40, IV49, IV51, JE, KW15, KW16, KW17, HS, KA27, KA28, PA20–PA38, PA41–PA49, PA60–PA78, PA80, PH41, PH42, PH43, PH44, PO30–PO41, TR21–TR25

Choose DPD or Tracked 48 for affected areas – we will try our best to ensure you receive your item on time.

Royal Mail 48 Hour Tracked

1-3 Working Days

Same day dispatch on all orders placed before 4pm (Monday to Friday).

£1.85 FREE on orders over £5

Royal Mail 24 Hour Tracked

1-2 Working Days

Same day dispatch on all orders placed before 4pm (Monday to Friday). No Weekend Deliveries

£2.99 FREE on orders over £30

Royal Mail Special Delivery (TM) 1:00 pm

1 Working Day

Same day dispatch on all orders placed before 4pm (Monday to Friday). No Weekend Deliveries

£9.95

DPD Next Day Tracked

1 Working Day

Same day dispatch on all orders placed before 4pm (Monday to Friday). No Weekend Deliveries

£4.99 FREE on orders over £100

DHL Next Day Tracked

1 Working Day

Same day dispatch on all orders placed before 4pm (Monday to Friday). No Weekend Deliveries

£4.99 FREE on orders over £100

Click and Collect

Collect from Store

Manchester Store ONLY

Please note that online orders can only be collected 30 minutes after they have been placed on the website. Collection time is between the following hours:

Mon to Fri: 10am - 6.00pm

Sun: 10am - 6.00pm

FREE

Enhanced Shipping Services

We're constantly improving our delivery services to better serve our customers. Recent upgrades include:

  • Multiple Carrier Options: Now shipping with both Royal Mail and DPD for greater reliability and choice
  • Extended Same-Day Dispatch: Orders placed before 4pm Monday-Friday will be dispatched same day via Royal Mail
  • Weekend Dispatch Available: Orders placed before 4pm (DPD) or 4pm (Royal Mail) on weekends will be dispatched the same day - No Saturday Dispatch
  • Discreet Packaging: All parcels shipped in plain, unbranded packaging for your privacy

Age Verification Policy

We have a legal obligation to ensure all customers are 18 years old or older. When placing your first order, we utilize VerifymyAge to verify your age. This verification occurs after your order is completed on the confirmation page. Or Royal Mail Age Verification at the door. 

Important: If we are unable to verify your age, we cannot dispatch your items until verification is complete. We cannot be held liable for any delays in your order.

Click here to learn more about our age verification process

Shipping Protection

We offer optional Shipping Protection to ensure your order arrives safely. When you add Shipping Protection, your package will be sent with a tracked, signature-required delivery service. 

This option can be enabled or disabled while adding items to your cart. The protection eliminates disputes about packages being "lost" during or after transit, as proof of delivery is required.

Important: The insurance fee cannot be refunded once an item has been dispatched with Shipping Protection. Please consider this option carefully at checkout.